SERVICE

As a reliable manufacturer of pump units, pump valves and wearing parts, our company has provided rich types of products to our customers such as slurry pumps, API pumps, magnetic drive pumps, sewage pumps, clean water pumps and reliable pump valves and so forth. Apart from these quality products, we have also provided considerate services and supports to our customers, adding extra values to our products and assisting our customers with their production and projects.

Basic Services

1. We could provide professional advice to our customers during production selection according to the specific working conditions. Taking thorough consideration of the media(property, density and etc.) and your requirements for flow rate and head, we will recommend to you ideal pumps which enjoy both excellent performance and cost performance, helping you reduce cost and gaining maximum benefits.
2. In order to assure their good quality and smooth operation, each pumping unit will go through strict tests before delivery.
3. We could provide related quality control records and reports to you if necessary, such as "physical and chemical property report of materials for pump’s main parts", "rotor balancing report", "hydrostatic test report" and "pre-delivery test report".
4. We provide a "three-guarantee" service to you to protect your rights and interests. If your pump(made by our company) is afflicted by serious abrasion or dysfunction, we will send our technicians to you and solve the problems as long as they get confirmed. As for products of problems caused by us before delivery, we will surly compensate for your loss according to our contracts.
5. We could provide spare parts to you.
6. Customized pumping units and parts are available for customers.
7. We could manufacture pumps according to the design you provide.

Company Visit

A company visit will help you have a full understanding of our company. Before you come, please be kind to inform of us about your visit. We will arrange it for you.

Installation and Debugging Service

There is a group of experienced technicians in our company who can help you with the installation and debugging of your pumping units, ensuring the equipment to run at the best state.

On-site Performance Analysis

Our technicists will help you understand the properties and performance of your pumping units and provide guidance in the operation.

Quick Response Service

No matter where you are, your feedbacks or requirements will be responded in no time despite the jet lag. We will try our best to give you satisfying answers and solutions.

Refurbishment and Reconditioning Services

We could help you refurbish or recondition your pumping equipment according to your requirements or the specific working conditions where the pump is meant to operate. By redesigning dimensions or materials of some components of our pumps, we will try our best to make it adapted to the working conditions and operate smoothly.